General Information

Orders: Please fax all orders to Fall River factory or e-mail them to: customerservice@elliscurtain.com
Order Inquiry: Please direct all order inquiries to Fall River factory.
Payments: Send all payments to Plymouth Office.
Returns: All returns require return authorization number. Please contact Fall River factory to obtain one.
Service Charge: 20% per SKU for less than minimum pack.
Drop Ship Orders: $10 per order - no service charge All drop ship sales are final.

We will not accept returns directly from your customers.
Please provide us with your packing lists. Piece Goods Orders:All orders must be full yard increments.